Privacy Policy,Terms & Conditions,Refund & Return Policy

šŸ“œ Privacy Policy ā€“ KALA STORE

At KALA STORE, we value your privacy and are committed to protecting your personal information.

  • We collect only the necessary details such as name, email, phone number, and address to process your orders.

  • Your data will never be sold, rented, or shared with third parties, except for delivery or legal requirements.

  • All payments are processed through secure and trusted gateways.

  • We use cookies to improve user experience and provide personalized recommendations.

šŸ‘‰ By using our website, you agree to our Privacy Policy.

šŸ’³ Refund & Return Policy ā€“ KALA STORE

We want you to love shopping with us. If you are not satisfied with your purchase:

  1. Return Window ā€“ Products can be returned within 7 days of delivery.

  2. Condition ā€“ Returned items must be unused, in original packaging, and with all tags intact.

  3. Refund Process ā€“ Once we receive and verify the returned product, your refund will be initiated to your original payment method within 5-7 business days.

  4. Non-Returnable Items ā€“ Certain items like personal care, cosmetics, undergarments, and perishable goods cannot be returned.

  5. Damaged / Wrong Product ā€“ If you receive a damaged or incorrect item, contact us immediately for a free replacement or refund.

šŸ“‘ Terms & Conditions ā€“ KALA STORE

By accessing and shopping on KALA STORE, you agree to the following terms:

  1. All products, prices, and offers are subject to change without prior notice.

  2. Orders are confirmed only after successful payment and verification.

  3. Delivery timelines may vary depending on your location and courier partners.

  4. KALA STORE is not responsible for delays caused by natural events, strikes, or courier service issues.

  5. Misuse of our website, fraud, or false claims may result in cancellation of orders and legal action.

  6. All disputes will be subject to the jurisdiction of Indian courts.